Happy New Year!
We want to wish all of our clients a Happy New Year. We hope that you’re off to a great start in 2023!
Christmas 2022 Freeze
The holidays brought us our first hard freeze of the winter season, but no white Christmas in Austin. We spent more than a week preparing tenants with information on how to protect pipes, and reminding them as the freeze got closer. The impact was mitigated for the most part, however there were some unavoidable situations that were out of our control.
One example is a condo under management where the neighboring unit is being used as an AirBnB and was unoccupied during the freeze. The owner must not have made any preparations and the pipes burst thus flooding our client’s unit. The whole building was without water for three days because the availability of vendors was stifled by the holiday and demand across the city. While the neighbor is to blame in our opinion, the only thing you can do is make sure you’re properly insured in this situation because it is likely going to be a long, drawn out fight if you ...