Austin Property Management Blog

When something breaks in your rental, you would reasonably expect your landlord to deal with the matter quickly. Sometimes, however, things do not turn out to be that simple. It can become quite frustrating, especially when the matter affects your well-being or ability to use the rental property. Knowing your rights and tracking repair requests will help you in deciding on further actions.

Key Takeaways

• There are certain obligations for landlords to ensure rental units' safety and habitability, but requirements may vary from one state to another.
• It is recommended to report the matter to the landlord as soon as possible and keep records of your requests, photographs, and follow-ups.
• Health, safety, plumbing, electrical, heating, and other essential issues may require faster attention than cosmetic or minor repairs.
• Before withholding rent or paying for repairs yourself, check your lease and local laws to understand the requirements.

Landlord Not Fixing Repairs? Here’s What You Can Do

Repairs are inevitable while renting a house or an apartment. There is the possibility of faucets dripping, malfunctioning appliances, or the heating or air conditioning system requiring repair. In many cases, the tenant reports the problem and the landlord arranges for the necessary repair.

It sounds simple, but the situation does not always go smoothly. There are...

We've been thoroughly enjoying this beautiful fall weather, and we hope you are too!  This month's post includes- 

• Daylight Savings Time Ends November 1st! 

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  • Daylight Savings Time Ends November 1st! 

  • City of Austin Wastewater Averaging

Owning a rental property can be much easier when you have tenants who choose to stay long-term. Lower turnover can mean less time and money spent advertising vacancies, preparing the property, screening applicants, and dealing with periods of vacancy. Tenant retention is something that should start long before the actual lease renewal. From setting the right rental price to responding to maintenance requests, nearly every part of the rental experience can play a role in tenant retention.

Key Takeaways

• Competitive pricing and a well-maintained property can help attract qualified tenants.

• Effective communication and timely maintenance can improve the overall tenant experience.

• Consistent screening standards help landlords find qualified applicants while following Fair Housing requirements.

• Reasonable lease renewals, property improvements, and professional management can encourage reliable tenants to stay longer.

How to Attract and Keep Long-Term Tenants

Finding a tenant is one thing. However, finding one who pays on time, takes care of the property, and renews the lease can make ownership much easier.

Long...

Seeing a tenant who seems to have abandoned the rental property leaves you with a lot of questions. Are you able to enter the home? Has the lease come to an end? What happens when they leave belongings behind or owe unpaid rent? A landlord may be tempted to take possession of personal property or evict a tenant when they see a property that appears to be unoccupied. However, landlords must be careful when determining whether the rental, and any belongings left behind,have actually been abandoned. Read along as we explore what may happen if a tenant abandons a rental, signs to watch out for, and what landlords should keep in mind before proceeding.

Key Takeaways

• A tenant being absent from the property does not automatically mean they have abandoned it, so landlords should look at the circumstances, lease terms, and applicable law before taking action.
• Document the condition of the property, attempts to contact the tenant, unpaid rent, and other relevant information before deciding what to do next.
• Do not immediately dispose of belongings left behind. Your options can depend on the lease, applicable law, and how possession of the property was recovered.

What Happens If a Tenant Abandons the Property?

Tenant abandonment generally refers to circumstances in which a tenant leaves a rental and gives up possession without properly ending the tenancy. This might pose issues f...

Noise complaints may start off small, but they can quickly escalate and become a nuisance. A complaint can indicate a lease violation, but not always. Noise complaints may involve loud music, recurring gatherings, animal noise, late-night activity, or other sounds that residents
believe are disruptive. If you find yourself in this scenario, gather the pertinent information, read your lease and relevant local rules, and try to think objectively before deciding what action to take. Continue reading to find out more on how to deal with noise complaints as a landlord.

Key Takeaways

• Take noise complaints seriously, but gather relevant information before determining whether a lease violation has occurred.
• Review the lease, applicable noise regulations, and any relevant tenant protections before deciding on enforcement action.
• Use consistent and objective standards when evaluating complaints while considering reasonable accommodations and other protections required by applicable fair housing laws.

How to Handle Noise Complaints as a Landlord

When you receive a noise complaint, start by gathering the facts before assuming a lease violation occurred. Find out what type of noise was reported, when it happened, how long it lasted, and whether it has happened before.

As an experienced rental management company, we know that clear documentation can make these situa...

Landlords may face difficulties due to late rent payments. On one hand, you need a constant stream of payments to cover expenses, allowing the rental to function adequately. On the flip side, immediately taking a hard line with every late payment can cause undue friction with otherwise good tenants. That being said, when reasonable, communicated clearly, and applied consistently, late fees can help encourage tenants to pay on time. Read along as we explore how to handle late fees without losing your cool as a landlord.

Key Takeaways

• Clearly explain when rent is due, when a late fee may legally be charged, and how the fee is calculated.
• Make sure any late fee policies you apply are followed uniformly and are in line with your lease and state and local laws.
• Communicating early and professionally can help reduce misunderstandings and potential conflicts over late rent payments.

How to Handle Late Fees Without Losing Tenants

The goal of a late fee should be to encourage tenants to pay rent on time, not to create unnecessary conflict. So, before charging a fee, make sure your tenant understands when rent is due, when it becomes late, and what charges may apply. As one of the best property management companies, we know that consistency can make a big difference when dealing with late payments. If your lease e...

Last month we mentioned that we’re ready for cooler weather, and at the time of writing this post it’s right around the corner.  After a long, hot and dry summer we’re about to get our first cold front of the season with a lot of rain!  This month's post includes-  

• Austin Fee Disclosure Ordinance 

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  This month's post includes- 

Searching for apartments can be exciting, especially when you find that property that seems to have all the features you’re looking for. Regretfully, not all rental listings are authentic. Scammers use unrealistic listings or prices with fake photos to catch potential renters off guard by having them send money/bank details without realizing it’s a scam. On that note, knowing what to search for can make apartment hunting safer. Follow along as we talk about the common rental scams you may encounter, what warning signs to look out for, and a few practical ways to verify a rental before you commit.

Key Takeaways

• Be cautious of rental listings with unusually low prices, requests for upfront payments, or someone who will not provide a reasonable opportunity to view or verify the property.
• Always verify the property, listing, and person you are communicating with before sending money or sharing sensitive information.
• Taking your time and asking questions can help you identify warning signs before signing a lease or making a payment.

What Is a Rental Scam?
A rental scam occurs when someone uses a fraudulent or misleading rental offer to steal money or personal information from prospective renters. The goal is usually to convince prospective tenants to send money or provide personal information before discovering that the rental is not legitimate.

For example,...