Austin Property Management Blog

Stone Oak Resident Update | September 2021

Grant Williams - Wednesday, August 25, 2021

Hi Residents, 

Please review the information below and contact your property manager if you have any questions.

Rent Assistance

If you are struggling or unable to pay rent there are programs available to help.  We’ve worked with a lot of tenants and/or worked with several of the agencies to get rent assistance funds for them.   There are a few programs that are listed below, however, this is not an all-inclusive list as there are many programs out there with varying eligibility requirements:

Texas Rent Relief- https://texasrentrelief.com/

Travis County- https://www.traviscountytx.gov/health-human-services/rent

City of Austin- https://www.austintexas.gov/rent

If you do work with any of these, or any other programs please give them Stone Oak Property Manager as the landlord/manager, if an email address is needed contact us to get that, and you can provide them with our main number of 512-617-6766.  

If you ap...

Stone Oak Client Update | August 2021

Grant Williams - Thursday, August 12, 2021

Appliance Policy Change

We are always looking to improve operational procedures to have positive effects on our clients and their bottom line. We are adapting our Maintenance and Repair Policies to save you even more on operating costs. We are working towards eliminating requests for cosmetic repairs and other repairs not deemed urgent or necessary for your residents to live comfortably in your investment property. One important item we want to remove from your maintenance responsibility are Non-Real Property items; i.e. Washers, Dryers and Refrigerators.

In Texas, washers, dryers and refrigerators are 'non-real property items' which makes them unwarrantable. This means you, as the landlord, are not obligated to provide, repair or replace them during the tenancy if written into the lease in this manner. Effective immediately, we will begin implementing this change and this will result in releasing you from the responsibility of continuing to maintain these appliances. This can be determined on a case-by-case basis. Of course, if you wish to continue maintaining these appliances, you are welcome to do so and can specify so when the time comes. As leases come up for rene...

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Stone Oak Property Management
14050 Summit Drive #113B
Austin, TX 78728

Phone: 512.617.6766
New Accounts: 737.378.8570
Toll Free: 888.892.7940
Fax: 512.994.2300

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